National Collaboratives


Would you like your general practice or health service to be involved in a Program that's full of ideas on how to achieve improved health outcomes for patients by helping you build stronger teams and enhance your systems and efficiency?

With the APCC Program, it's all about getting together with colleagues at a series of learning workshops. You'll exchange ideas, share experiences and learn about practical quality improvement skills, which can all be easily implemented using the successful 'Model for Improvement'.

Then, you can apply what you've learnt to deliver measurable, systematic, and sustainable improvements in the care you provide to patients. 

To date, more than 40 Medicare Locals, 80 Divisions and over 1,500 Australian general practices and other health services have achieved significant improvements through their involvement in the APCC Program.

Benefits of Participation 

Just think of the kind of improvements you could make, such as:

  • Improved health outcomes for patients with chronic diseases
  • Useing a proven framework to guide meaningful adoption of the PCEHR
  • Accurate and up-to-date patient registers
  • Improved team based culture within the practice
  • Doctors being available at short notice
  • Patients receiving best standard of care possible
  • Improved GP and staff morale.

By applying the user-friendly 'Model for Improvement', teamed with local, hands-on support, you'll be able to implement change in small manageable cycles and identify where change actually leads to improvement.  The good thing is, the Program's quality improvement methods and skills have already been tried and tested in over 1,500 Australian general practices and health services, so you can be sure they work.

Below are some improvements that participating practices and health services have achieved through the APCC Program:

  • Improved patient care through better management of chronic diseases
  • Increased best practice care through better use of information systems (both medical and business systems)
  • A cultural shift from individual patient care to population based care
  • Changes in service delivery to improve efficiency within general practice
  • Increased use of protocols and procedures to improve practice operations
  • Enhanced medical software reporting and functionality (i.e. data cleaning to produce valid registers and reports)
  • Increased use of patient self-management plans
  • Evolving roles among practice staff to better meet patient demand
  • Increased uptake of practice nurses in chronic disease management
  • Better relationships with external agencies contributing to patient care (i.e.hospitals and allied health professionals)
  • Registering patients and uploading shared health summaries to the PCEHR system

Requirements of Participation 

To be involved in the APCC Program, a practice or health service needs to meet certain minimum requirements, which are:to: 

  • Have one GP and one staff member attend each of the learning workshops
  • Undertake work ineach of the Program topic areas
  • Submit at least one PDSA every month for each topic area
  • Complete and submit data on a monthly basis forat least the duration of the wave

Set aside dedicated time to work on the Program 
Practices and health services are required to commit time each week to undertake Program work. While significant time is not required, regular dedicated time helps participants move through their change agenda at a reasonable pace.  

Attend and actively participate in learning workshops 
The Program consists of an orientation session combined with a number of learning workshops, delivered face-to-face and virtually (via webinar based technology). Between workshops will be activity periods of approximately three months whereby practices and health services test and implement change in their organisations. 

Collect and report data, and use PDSA cycles to test and implement change 
Practices and health services will submit benchmark data, then continue to submit data each month to monitor progress. IF have developed a secure web portal, qiConnect, which enables fast, electronic data submission, and provides easy to read feedback graphs to participants.

During the activity periods, practices test and implement change ideas through the Model for Improvement and Plan, Do, Study, Act (PDSA) cycles. These can also be completed in the IF web portal.


Funding for Participants

As different waves require different amounts of time away from the practice or health service, funding varies. Specific information about wave funding is included in each wave's brochure. Travel and accommodation costs to attend workshops are funded according to the Health Service Travel Policy. 

Click here to view the APCC Travel Policy for General Practices and Health Services.


Continuing Professional Development Points for participants

Participants of the Collaboratives Program can, where appropriate, earn points through the following professional organisations or colleges.


Royal Australian College of General Practitioners (RACGP) QI & CPD Program
GPs require a minimum of 130 QI & CPD points for the triennium (2014 – 2016) through RACGP.  These points must include two Category 1 Activities and one CPR Activity.  For each Face to Face learning workshop attended, participants registered with the college will earn 40 Category 1 points.  As a participating General Practitioner, if you provide your RACGP number to the Improvement Foundation, we will apply for the points on your behalf and provide you with a Certificate of Attendance.

During Activity Periods of a National Collaborative, participants are expected to submit 2 PDSAs per month.  If General Practitioners complete the expected quota of PDSAs, Rapid PDSA Cycle points, Category 1 (40 points) can be attained.  Rapid PDSA Cycle points need to be applied for by participants directly through the college using the rapid PDSA module application and individual GP review form.  Please refer to the RACGP website for more information.


Australian College of Rural and Remote Medicine (ACRRM)
Fellows of ACRRM are automatically enrolled in the Professional Development Program upon obtaining their award.  To comply, participants must accumulate a total of 100 points during the triennium (2014 – 2016).  General Practitioners participating in the National Collaborative who are registered with ACRRM will receive a Certificate of Attendance from the Improvement Foundation to use as evidence when applying for your Practice Reflective Professional Development (PRPD) points.


Australian Association of Practice Managers (AAPM)
As part of the requirements for attaining and maintaining Fellowship status within the Association, members need to attain 300 Continuous Professional Development (CPD) points per triennium.  Alternatively, if attaining and maintaining Certified Practice Manager status, members need to attain 200 CPD points.  Practice Managers participating in a National Collaborative Program will receive a Certificate of Attendance from the Improvement Foundation to include in their self-assessment which is required to be presented to the Association at the end of the triennium which is considered to be every three year period after an individual becomes a member.

Last Updated 05 June 2014